F.A.Q.

Q: Where is Hobby Games located?
A: Hobby Games is based in Sofia, Bulgaria at Mladost 3, Building 302, Entrance 3, Shop 1.

Q: What are your shipping rates?
A: Shipping rates are calculated based on the total shipment weight. For larger orders or during peak seasons, we recommend using carriers such as DHL, UPS, or FedEx for faster and secure delivery.

Q: Do I need to pay local taxes?
A: Tax and import duties vary by country. Please consult your local customs or government authority for specific guidance.

Q: Return Policy:
A: You may return any item within 14 days of purchase provided it remains in the same sellable condition. For defective or broken items, please contact our customer support with clear photographs of the issue before returning the product. Once the item’s condition is verified, refunds will be issued to the original payment method in accordance with EU consumer rights and Bulgarian law.